Question 1

What age group are StemTechLab courses designed for?

Accepted Answer

Ages 6–18 with paths by level. Most students take about two 1-hour live sessions per week.

Question 2

How does StemTechLab suggest the best course for my child?

Accepted Answer

Our Course Finder uses AI-powered matching to propose live courses that fit your child’s age, interests, and level. Parents choose what to enroll in.

Question 3

How is my child’s data and privacy protected?

Accepted Answer

Encryption, COPPA-aware practices, and no selling of child data. Parents control student accounts.

Question 4

Does my child need prior experience?

Accepted Answer

No—beginners start with fundamentals; advanced tracks exist too. Our AI course finder and form help pick a level.

Question 5

Do you offer free trial classes?

Accepted Answer

Yes: one free live session, no obligation.

Question 6

How are StemTechLab classes conducted?

Accepted Answer

Live online in small groups or 1:1 with screen share, guided practice, and interactive tools.

Question 7

What devices are needed for classes?

Accepted Answer

Laptop or desktop plus stable internet. Coding runs in the browser; robotics kits ship where needed.

Question 8

Which countries does StemTechLab serve?

Accepted Answer

Headquartered in Dubai and built UAE-first, with classes for families across the GCC (UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman) — in English or Arabic.

Question 9

Are StemTechLab teachers certified and Arabic-native?

Accepted Answer

Yes — all teachers are certified specialists in teaching children. Many are native Arabic speakers, enabling instruction in both Arabic and English across all STEM subjects.

Question 10

Can I reschedule or cancel classes?

Accepted Answer

Reschedule up to 4 hours before class; plans can pause when your schedule changes.

Questions from Our Families