Privacy Policy
Last updated: April 2026
Your family's safety and privacy are at the heart of everything we do. Because we serve children, we hold ourselves to the highest standards of care. Here's how we protect your information.
1. Information We Collect
We collect information you provide when creating an account, such as your name, email address, and your child's age and interests. We also collect usage data such as course progress and platform interactions to improve our services.
2. How We Use Your Information
We use your information to: • Provide and personalize our educational services • Track learning progress and recommend courses • Communicate important updates about your account • Improve our platform and develop new features
2a. Third-party AI (OpenAI & DeepSeek)
When you use our Course finder (chat and/or form), we send the inputs you provide to OpenAI and DeepSeek through their official APIs so we can return suggested courses. We do not sell your data to them; their processing is governed by their policies and our agreements. You can avoid this flow by browsing the catalog without using the Course finder. Human instructors—not AI—teach all live classes.
3. Children's Privacy (COPPA Compliance)
Protecting children is our highest priority. We never collect personal information from children under 13 without a parent's clear permission. Parents can review, change, or remove their child's information at any time — you are always in control.
4. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. We never sell your personal information to third parties.
5. Cookies & Tracking
We use essential cookies to keep you logged in and remember your preferences (like language and theme). We do not use tracking cookies for advertising purposes on our platform.
6. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at privacy@stemtechlab.com.